Reseller Info

HDT provides services to resellers in the form of Wholesale Services or Private Label Services. We will work with our resellers to determine how best to allow them to turn up their own service offering based on their own priorities.

Wholesale Services

HDT's Wholesale Services* are targeted at communications operators such as CLECs, MSOs, and ISPs seeking to cost-effectively add a VoIP product suite to their portfolio that integrates into existing operational and back office systems.

The Wholesale product suite includes a complete range of telephony features, a nationwide footprint, FCC-compliant e911, conferencing, training and other support. The core VoIP application services are sold on a ‘per seat’ basis, with term commitments. Additional services are available a la carte including voice origination and termination services with e911 and toll-free, audio/web conferencing, CPE Procurement, Field Services, and more.

Whether you are seeking to add new customers, generate incremental revenue streams from existing customers or improve customer retention, HDT’s Wholesale service can help you profitably achieve your goals.

Private Label Services

HDT’s Private Label Services are designed for organizations such as VARs, ASPs, ISPs, SAAS providers, System Integrators, and those that prefer to focus on selling services rather than managing the operational details for every aspect of the service delivery model.

The easy-to-rebrand solution is sold on a per seat or line basis, with different price levels depending on the services, volume and term. At the heart of the product suite are telephony packages targeted at different business end-users including executives, remote workers, sales personnel and receptionists. These packages can be utilized by Channel Partners to create bundles appropriate for your own select target markets, whether offering hosted solutions or trunk-based solutions or both.

HDT's Private Label solution includes:

Pre-Defined service packaging
Nationwide coverage
Local telephone numbers in over 6,600 rate centers
Local number portability (LNP),
FCC-compliant E911
Tier 1.5 through 3 support
Marketing and training support – including access to an online Channel Partner Resource Center
Branded End user billing and rating services
Branded End-user device and network monitoring
Fax over IP with T.38 support
Fax-to-Mail services

Optional add-on services include:

Customer premise equipment (CPE)
Truck roll / Field Services
Toll-Free Services
Audio and Web Conferencing